Privacy Policy
This Privacy Policy explains how Sharp Imaging Solutions LLC ("we," "us") handles information collected through sharpimagingsolutions.com (the "Website").
Information we collect
- Information you send us: when you submit a service, quote or discount code request, we receive your name, practice or facility, email address, phone number, equipment type and message.
- Purchases: online payments are handled by third-party payment providers such as Stripe, PayPal or Square. We receive order details and contact information, but not your full card number.
- Technical information: like most websites, our hosting provider records basic technical data such as IP address, browser type and pages visited, for security and to keep the Website working. If we add website analytics, it will collect similar usage information.
How we use information
We use your information to respond to requests, prepare quotes, process and deliver orders, schedule installation and service, provide support, and keep business records. We may contact you about your request or order. We do not send marketing emails unless you ask us to, and you can opt out at any time.
How we share information
We do not sell your personal information. We share it only as needed to serve you: with payment providers, shipping carriers, equipment manufacturers (for example, for warranty registration or equipment orders), service providers who help us run our business, or when required by law.
Patient information
Please do not send patient information or medical images through the Website. If service work requires access to systems that contain patient information, that access is handled under the appropriate agreements with your facility.
Security and retention
We use reasonable measures to protect information and keep it only as long as needed for the purposes above or as required by law.
Links to other websites
The Website links to other sites, such as our store on X-Ray Marketplace and payment providers. Their privacy practices are governed by their own policies.
Your choices
You can ask us to update or delete the contact information you have given us, subject to records we must keep for orders, warranties and legal obligations.
Changes and contact
We may update this policy by posting a new version with a new "Last updated" date. Questions: sales@sharpimagingsolutions.com or 561-441-2157.