Medical imaging engineers with deep Canon experience
Sharp Imaging Solutions is a team of highly experienced medical imaging engineers. We sell, install, upgrade and service radiology equipment, with a focus on Canon CXDI digital radiography (DR) upgrades, installation and deinstallation, and multi-vendor X-ray service.
- 30+years in medical imaging
- 19years at Virtual Imaging and Canon
- 150upgrades completed in 4 months on one project
- 15+imaging manufacturers supported
Tirath Shah, Founder
Tirath has more than 30 years in medical imaging. He spent 19 years at Virtual Imaging (a Canon USA company) and Canon Medical Systems USA, rising from field service engineer to Manager of National Solutions Support, and has also worked as a digital X-ray field engineer at Carestream, as managing partner of a diagnostic imaging manufacturer, and in mammography technical support at Lorad (a Hologic company).
He holds a BSEE from New Jersey Institute of Technology, an MBA from Amberton University and a Lean Six Sigma Black Belt, and received Canon's President's Award.
Contact: tirathshah@sharpimagingsolutions.com
Career highlights
- Planned, managed and completed 150 equipment upgrades in 4 months for a large health system in California.
- Grew service revenue by 125% over multiple years by building a high-performing team and cross-training field service engineers.
- Received Canon's President's Award for efficiency improvements from new CRM service modules.
- Developed the Canon DR interface for multiple OEM X-ray units.
- Created service agreements and Protection Plus DR drop coverage programs.
- Improved field service utilization and remote fix rate by 10% at Canon Medical Systems USA.
- Partnered with an OEM C-arm manufacturer's R&D and engineering team to adapt C-arm technology for the US market.
- Defined reject analysis software requirements with a hospital Director of Radiology and the engineering team.
Experience
- Field Engineer, Digital X-rayCarestreamSupported Carestream digital X-ray systems for customers in Southeast Florida and worked with service sales on incentives and service agreements.
- Manager, National Solutions SupportCanon Medical Systems USALed national support for X-ray and ophthalmic products. Revamped standard operating procedures for installation quality, system upgrades and field modifications (FMI), ran business reviews with channel partners and improved field service training.
- Sr. Manager, Field Services and SupportVirtual Imaging, a Canon USA companyLed the field service team, created service agreements and Protection Plus (DR drop coverage) programs, and built system upgrade programs.
- Supervisor, Field ServicesVirtual Imaging, a Canon USA companySupervised field service engineers and multi-vendor service operations.
- Sr. Field Service Engineer and Field Service EngineerVirtual Imaging, a Canon USA companyInstalled and serviced Canon DR and multi-vendor radiology equipment.
- Managing PartnerMedilinkBuilt a diagnostic imaging manufacturing business for portable and mobile X-ray, rad rooms, R/F rooms and C-arms, with sales, service and dealer channels and a multi-vendor service division.
- Mammography Technical SupportLorad, a Hologic companyTechnical support for mammography systems.
Areas of expertise
- Field service and support
- Multi-vendor X-ray and CV service
- Installation quality and system upgrades
- Service agreements and contract negotiation
- Service revenue optimization
- Project management and Lean Six Sigma
- Root cause analysis
- Quality assurance
- Team training and development
- Customer care and success
- Documentation and reporting
- Network design and DICOM
OEM product training
- Digital radiography (DR) detectors and systems
- Radiographic rooms
- R/F rooms
- C-arms
- Mobile X-ray
- Cardiovascular (CV) systems
- Mammography
- X-ray generators
- Digital imaging and DICOM connectivity
Education and certifications
- BSEE, Electrical Engineering (minor in Management), New Jersey Institute of Technology
- MBA, Management, Amberton University
- Lean Six Sigma Black Belt
- Project Management
- Leadership Development Program
- ISO Audit Training
- Network Design and Implementation, DICOM
What this means for you
We know Canon DR inside out
Canon CXDI detectors, CXDI NE software, AEC calibration, DR interfaces for other manufacturers' X-ray units and QC documentation are what we have done for nearly two decades.
Any X-ray room, any brand
Our engineers work across GE, Siemens, Philips, Shimadzu, Carestream, Quantum, DEL, Sedecal, OEC, Ziehm, CPI and more, so we can upgrade and support the room you already have.
Projects managed end to end
From site survey and quote to deinstallation, installation, training and sign-off, one team coordinates the whole project, including large multi-site upgrade programs.